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About Us

14K Exchange first opened its doors in Southgate in 2005. We started as a small shop down the road, but maintained our presence on Eureka, as we expanded to better serve our loyal customers. Our team takes pride in our business and the local community and we bet you know us all by name.

  • Mission & Vision​ & Values

    • Our Mission is to​ assist you in every step of the exchanging process. Whether it's buying or selling, let our experts help you.

    • Our Vision is to give everyone a win-win experience. We want your business and in exchange, we will guarantee a wholesale price for your item. 

    • Our Values include both honesty and integrity. We will be honest about the price of your item and will even recommend to you if it is a good time to buy or sell a specific item. We value building relationships with our customers and we understand that is not achieved by trying to rip off our customers. We are honest and will educate you on your item and give you the best price for it.

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Our Staff

Our expert staff has over 15+ years of combined experience in the exchanging industry. Tony, our expert staff member, has 12+ years of experience himself.  We are also Licensed Insured and Bonded.

  • ​Our full-time staff consists of

    • Bullion/Coin Dealers

    • Diamond & Scrap Metal Buyers

    • Graduate Gemologist (GIA)

    • Gold & Silver Brokers

    • US Coin Experts

If you have any questions regarding your item, call our store at 734-285-4653 and ask for Tony.

 

For specific questions, text us a picture of your item to 586-495-6038 or bring it into our store. 

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Our Lab

Our state of the art in-house lab allows us to adjust, repair, and appraise your item.

  • Our Lab Can:

    • Appraise your item

    • Resize your ring

    • Fix / Reset your watch

    • Clean your jewelry

Our lab can handle about 95% of the request we are given. If we, unfortunately, cannot help you, we can help put you in touch with another store that can fulfill your request.

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Google Reviews

4.8 / 5

Crystal Licausi

They are awesome people and hooked my son up with his very first silver chain. Good prices and great customer service. They even cleaned the chain for us and it looked stunning! The chain is so sparkly!! I will definitely be back here next time I am looking for jewelry and don't want to break the bank. Thank you guys again!!

Brandon Jester

Place looks well kept and clean. Staff was welcoming. This was the first time i have been here and it was a good experience. Tony was the guy who helped me out and first impression is he's a good guy and we got everything handled quickly and efficiently. I was out the door as fast as I walked in

Andrew Kallo

Had an absolute great experience here. Was looking for a gold wedding band for myself, and these guys really hooked it up. Mike and Tony were extremely respectful and helpful. I needed to get it sized up (by a lot) and to these guys, it was very simple task. I would highly suggest coming here. Ask for Mike and Tony specifically. They’ll take great care of you.

Julie Strong

Would highly recommend 14K, they truly care about their customers and do know their business well. I was very impressed with them, thank you 14K for having my back during these trying times with covid going on

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