Frequently asked questions

WHAT ARE YOUR CREDENTIALS?


Our expert staff has over 15+ years of combined experience in the exchanging industry. Tony, our expert staff member, has 12+ years of experience himself. We are also licensed insured and bonded. ​Our full-time staff consists of: Bullion/Coin Dealers Diamond & Scrap Metal Buyers Graduate Gemologist (GIA) Gold & Silver Brokers US Coin Experts




WHAT ARE YOUR MISSION & VISION​ & VALUES?


Our Mission is to​ assist you in every step of the exchanging process. Whether it's buying or selling, let our experts help you.​​ Our Vision is to give everyone a win-win experience. We want your business and in exchange, we will guarantee a wholesale price for your item. ​Our Values include both honesty and integrity. We will be honest about the price of your item and will even recommend to you if it is a good time to buy or sell a specific item. We value building relationships with our customers and we understand that is not achieved by trying to rip off our customers. We are honest and will educate you on your item and give you the best price for it.




DO I HAVE TO SELL MY ITEM?


Of course not! We want you to get the most for your item, even if that is at another store. We encourage you to shop around to other stores and see how our prices and evaluation compare to their appraisals. Furthermore, if it a precious metal such as gold, silver, or platinum, we will help to steer you in the right direction based on the demand. We love helping our customers and if is not a good time for you to sell, we will tell you! The precious metals market is always fluctuating and we are here to help you navigate when to buy/sell within that market space. This relates to our company values of always helping and educating our customers.




CAN I BUY FROM YOUR ONLINE STORE?


Unforntualy at this time our online store is not open for purchases. However, anything you see in our online store IS AVAILABLE at our retail location!